Safaricom Home Fibre Mbps Speed Increase. Everything You Need to Know About the New Packages, Prices, and How to Pay
Kenya’s dominant home internet provider has just made its boldest move yet. Safaricom Home Fibre has quietly but significantly overhauled its packages, delivering sharp speed increases and price reductions that position it more competitively than at any point in the service’s history. Whether you are a new customer weighing your options or an existing subscriber curious about what these changes mean for your connection, here is a comprehensive breakdown of everything that has changed and how it benefits you
Safaricom Home Fibre Mbps Increase
The most headline-grabbing development is the Safaricom Home Fibre Mbps increase across three of its five tiers. The Bronze, Silver, and Gold packages have all received substantial bandwidth upgrades, while the premium Diamond and Platinum tiers retain their already-impressive speeds.
Here is a clear picture of the updated Safaricom Home Fibre packages:
| Package | Old Speed | New Speed | Old Price (KES) | New Price (KES)* |
|---|---|---|---|---|
| Bronze | 15 Mbps | 40 Mbps | 2,999 | 2,250 |
| Silver | 30 Mbps | 60 Mbps | 4,100 | 3,075 |
| Gold | 80 Mbps | 150 Mbps | 6,299 | 4,725 |
| Diamond | 500 Mbps | 500 Mbps | 12,499 | 9,375 |
| Platinum | 1,000 Mbps | 1,000 Mbps | 20,000 | 20,000 |
*Discounted prices apply to new connections only, valid from September 1, 2025 to April 29, 2026. Existing subscribers receive speed upgrades upon billing cycle renewal.
The Bronze package alone represents a staggering 2.7x bandwidth improvement. The Gold package, previously at 80 Mbps, now delivers 150 Mbps. An 87.5% speed increase, while its monthly price has dropped by more than KES 1,500. These are not incremental improvements. They represent a fundamental repositioning of what Kenyan households can expect from a home fibre subscription.
Safaricom Home Fibre Packages 1,500 and Entry-Level Affordability
For households mindful of their monthly budgets, the question of value has never been more relevant. While there is no standalone Safaricom Home Fibre packages 1,500 plan, the new Bronze entry price of KES 2,250 is the most affordable that Safaricom Home Fibre has ever been. At that price, subscribers receive 40 Mbps of reliable fibre-optic internet. A more than enough bandwidth for HD streaming, video calls, remote work, and multi-device households. For comparison, this speed tier would previously have required a significantly higher monthly commitment.
Safaricom Home Fibre 5Mbps Price Speed Tiers
Customers researching the Safaricom Home Fibre 5Mbps price should note that Safaricom no longer offers packages at that speed tier. The lowest available option is now the Bronze package at 40 Mbps, which delivers far greater practical performance than the old 5 or 15 Mbps tiers ever could. This shift reflects an industry-wide recognition that modern internet consumption. Hence, driven by streaming platforms, cloud-based work, and connected homes. Demands meaningfully higher speeds.
How to Pay Safaricom Home Fibre (Paybill Number and USSD)
Paying for your Safaricom Home Fibre subscription is simple and convenient. The Safaricom Home Fibre paybill number is 150501, and payment is made via M-PESA in a few straightforward steps:
- Go to the M-PESA menu on your phone
- Select Lipa na M-PESA
- Choose Paybill
- Enter 150501 as the Business Number
- Enter your Fibre account number as the account number
- Enter the amount corresponding to your package
- Input your M-PESA PIN and confirm
You will receive an SMS confirmation from M-PESA once the transaction is complete. Keeping the Safaricom Home Fibre paybill number (150501) saved in your contacts makes monthly renewals effortless.
Alternatively, subscribers can manage their accounts and renew subscriptions via the Safaricom Home Fibre USSD code *400# directly from their mobile phones. This code also allows new customers to check availability in their area and initiate a connection request without visiting a Safaricom store.
What Existing Subscribers Should Know
For subscribers already on a Safaricom Home Fibre plan, the good news is that the Safaricom Home Fibre packages prices discount is available only to new connections. However, the speed upgrades apply to everyone. When your current billing cycle renews, your connection will automatically step up to the new Mbps ceiling for your tier. At no additional cost. However, reports are there are new equipment for the top speed to function on the ground. This means a Bronze subscriber who was receiving 15 Mbps will begin receiving 40 Mbps upon renewal, without any change to their monthly payment.
Safaricom Home Fibre Customer Care
For any questions about the new packages, billing queries, or technical support, Safaricom provides multiple contact channels. The Safaricom Home Fibre customer care number is 400, available directly from any Safaricom line at no charge. For those who prefer digital channels, Safaricom Home Fibre contacts also include the MySafaricom App, which allows subscribers to view their account, track usage, and manage their subscription from their smartphone.
Why This Upgrade Matters for Kenyan Households
The Safaricom Home Fibre Mbps increase is more than a product update. Thus, it is a direct response to a rapidly evolving competitive landscape and a broader commitment to improving the quality of home internet across Kenya. With 2.29 million fixed internet subscriptions making Safaricom the market leader, these changes will positively impact a significant portion of the country’s connected homes.
For households that work remotely, students attending online classes, gamers, and families streaming entertainment, the improved speed-to-price ratio across all Safaricom Home Fibre packages represents genuine, tangible value. With free installation, a complimentary Wi-Fi router, unlimited data across all tiers, and the trusted reliability of Safaricom’s fibre-optic infrastructure. Hence, the case for connecting or upgrading, has rarely been stronger.